Good questions.
Useful answers.

Understand the signs, prepare for an investigation and know what to ask before agreeing the work.

Damp patch or hidden pipe leak?

Several problems can leave similar marks. A short record of what changes is more useful than guessing from the shape of a stain.

Water meter moving with taps off

A moving meter can show water use that is not immediately obvious. It helps to account for the whole property before assuming a buried leak.

Why does the boiler keep losing pressure?

Repeated pressure loss needs investigation, but it does not automatically mean a pipe is leaking under the floor.

What is included in the cost of leak detection?

Compare the work included in a quotation, not just the headline figure. Investigation, access and repair can be priced as very different scopes.

How to prepare for a leak investigation

Useful information and agreed access help an investigation begin with the right questions.

What a Trace & Access report can tell you

The report records the investigation and findings. It helps explain the work to people who were not present at the property.

Water coming through the ceiling

Focus first on the condition of the room and any immediate hazards. Tracing the source comes after making the situation safe.

Who is responsible for an outside water leak?

The position of water on the ground does not establish who owns the leaking pipe. Confirm the supply arrangement before authorising work.

Finding a leak beneath a concrete floor

A solid floor changes the access problem, but it does not mean the whole floor should be opened before an investigation.

Does it leak only after a shower?

A leak linked to bathroom use can involve several routes. The sequence of events helps shape controlled investigation.

Dealing with a leak from the flat above

Clear access arrangements can be as important as the detection method when a leak affects more than one home.

What happens after the leak is repaired?

A successful plumbing repair and a fully restored room are different milestones. Plan for both.

Suspected leak in underfloor heating

Circuit information and the pattern of pressure loss help make an underfloor investigation more focused.

LET’S START WITH WHAT YOU KNOW

Tell us what’s
happening at home.

A damp patch. A moving meter. A boiler that keeps losing pressure. You don’t need to know where the leak is to make an enquiry.

Talk about your leak

Good questions.Useful answers.