Water meter moving with taps off
A moving meter can show water use that is not immediately obvious. It helps to account for the whole property before assuming a buried leak.
Taps are only part of the picture
A WC can refill, an appliance may be mid-cycle and a tank or irrigation system may use water in the background. List the things connected to the supply and note when the meter observation was made.
Keep an accurate record
If the meter is safely accessible, note the reading and time. Avoid entering unsafe chambers or interfering with a shared or utility-controlled supply. A photograph of the display may help explain what you observed.
Narrow the supply professionally
Suitable isolation checks can help determine whether water loss is inside the building or on the private supply outside. The available valves and responsibility for them must be understood first. Do not force a stuck stop tap.
Send useful context
Include unusual bills, any water-company letter and the location of the meter if known. A shared supply or outbuilding connection can change how the results should be interpreted.
Tell us what’s
happening at home.
A damp patch. A moving meter. A boiler that keeps losing pressure. You don’t need to know where the leak is to make an enquiry.
Talk about your leak